Shipping policy
PROCESSING TIMES
PLEASE NOTE: Due to our supply chains affected by COVID-19, our production times may be delayed up to 21 days. We sincerely hope it will be sooner! We will always update you via email, so make sure you tick "Keep me up to date on news and exclusive offers" during checkout!
SHIPPING
We ship worldwide! (Please note that shipping candles is pricey compared to other products because they are heavy and fragile. This makes them extra special and why we handle them with much ❤️ and care).
Orders within the Australia may take up to 7 business days to arrive after shipping. Orders outside Australia may take 14-21 business days.
COVID-19: Click here to see how your INTERNATIONAL package may be effected. International prices have been temporarily increased due to the increase in minimum tracking requirements. Click here for Australian DOMESTIC impacts.
RETURNS & EXCHANGES
Your satisfaction matters most to us!
Eligible items may be returned or exchanged within 30 days of receiving your order. Please review our Refunds & Exchanges Policy for detailed information.